I just got done changing all of my auto payments and I am canceling my card with them.
When I travel they keep turning the card off just because I went 100 miles.
Then I called Customer Service and sat on hold for a little over 30 minutes. CENEX rewards are 2% and I buy a lot of gas for work. BAD: I would ALWAYS call the credit card company (located in Lincoln, NE.) and someone would answer the phone and help out... Recently Cabelas Visa has implemented a new system.
That rep released the hold on my card but couldn't authorize the payment on the charge in question. We got a divorce, I wanted to get him off of the account. He managed to run up the account and dropped it on me... thank you Cabela's They are all jerks in the OFFICE!!! Buy a lot of hunting licenses out west so the points add up fast. Called twice this weekend and had to wait 20 minutes each time.
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I have always made my payments on time never late and today I get a letter saying they were closing my account because my credit score dropped.